Return & Refund Policy

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At ALFAMY, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

30-Day Return Policy

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned in its original packaging.

• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse or improper handling.

• Products returned without original packaging.

• Clearance or final sale items (if applicable).

Refund Process

Once we receive and inspect your returned item, we will notify you regarding the approval or rejection of your refund.

If approved:

• Refunds will be processed to the original payment method.

• Processing time may vary depending on your bank or payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

For any return, refund, or exchange inquiries, please contact us:

Email: ecomya22@gmail.com

Phone: ______________________

Business Hours:
Monday – Saturday
9:00 AM – 6:00 PM (UAE Time)

Thank you for shopping with ALFAMY.

ALFAMY
Premium. Trusted. For You.